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IT Support London from Hypercubic | Head office deals with our IT management

Head office deals with our IT management

London W1 hosts a number of companies whose main IT management is based outside London.

Some of our customers have their head offices in Sydney, San Francisco, and even Manchester.

Much of the time representative offices find it quite frustrating reverting to Head Office for day to day IT management and for simple support and purchasing.

Most head offices find that it's cost effective to outsource IT management and consultancy to a more local resource.

The head office sets the budget and provides the overall strategy while we provide the day to day management, consultancy and support.

Why use us as your local IT consultants?

For head office it's better to have local support partner rather than having a member of their helpdesk staff paged in the middle of the night.

For the representative office it's good to have someone local to communicate their IT needs to head office.

The key for a successful relationship is to know who takes responsibility under all scenarios.

Ten reasons your head office may want to use us as their local IT consultancy

  • Our fees are generally below those of the competition because our IT consultants spend less time travelling and more time providing IT management.
  • If there are major issues with your network then we can have a member of our staff on-site consulting on the problem within minutes.
  • You will always have at least three pairs of IT consultancy eyes constantly looking at ways of improving your network and business processes.
  • We only deal with companies of a similar size to yours. There is no 'golden goose' client that we have to drop everything for. All of our clients are treated equally.
  • We specialise in small businesses hence we know what your perfect network looks like. We've consulted on it, built it and maintained it dozens of times before.
  • The entry level qualifications for our staff are set extremely high. You know that when you phone us you're not going to be speaking to a hobbyist or a first line support technician armed only with a script that ends 'please reboot'.
  • IT management is our only service - it's our area of excellence. There is no pressure to sell you other IT related services; we put you in touch with other proven specialists.
  • Our monthly rolling contract puts the advantage firmly with you. We will always have to keep prices keen and you impressed. Our IT management has to be superb month after month.
  • Our unlimited monthly support contract ensures that our ideal outcomes are aligned. We need to ensure we manage your IT issues quickly and correctly first time.
  • You can quickly evaluate whether you are receiving value for money from our IT management because you have on-line access to our internal reporting systems.

Next steps

If you think you are at the stage where your company needs to outsource local IT Management then please contact us or generate a quick quote.

Next Steps
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