Thinking of switching IT support partner?

The leading reasons for changing your IT support provider is loss of trust. It only takes one incident for all trust to be lost. It's always the case that you find out your backup is not working when you've just deleted a file you urgently need; or that e-mail's being unreliable when a client wants something done in a hurry...

We recognise this and ensure it does not happen. That's why we have an exceptional client retention rate and are so confident in our service that we don't tie you into a long term contract.

Why change your server support to us?

We recognise that network support is one of the key relationships your business has. Picking the right provider is one of the key decisions you will make.

You already know that technology (after wages and rent) is the third highest expense your business has. In order to know you are making the right investments, you have to trust your IT advisors.

Your IT support partner has an immense responsibility. An often cited statistic is: of companies that had a major loss of computerized records, 43% never reopen, 51% close within two years, and only 6% will survive long-term.

If we don't do our job correctly, there is a distinct possibility your business won't survive an IT disaster.

Ten reasons you may want to switch your network and server support to us

• Our server support fees are generally below that of the competition because our staff spend less time travelling and more time solving and preventing your network problems.
• If there are major issues with your network then we can literally have a member of our staff on-site looking at the problem within minutes.
• You will always have at least three pairs of highly qualified eyes constantly looking at ways of improving your network and business processes.
• We only deal businesses with between two and seventy five computers. There is no 'golden goose' client that we have to drop everything for. All of our clients are treated equally.
• We specialise in small businesses hence we know what your perfect server and network looks like. We've built and maintained it dozens of times before.
• The entry level qualifications for our staff are set extremely high. You know that when you phone us you're not going to be speaking to a hobbyist nor a first line network support technician armed only with a script that ends in a 'reboot'.
• Network support is our only service - it's our area of excellence. There is no pressure to sell you other IT related services; we match you with other proven specialists.
• Our monthly rolling contract puts the advantage firmly with you. We will always have to keep prices keen and keep you impressed.
• Our unlimited monthly server support contract ensures that our ideal outcomes are aligned. We need to ensure we fix your network issues quickly and correctly first time. We also need to ensure the same problem doesn't happen twice.
• You can evaluate whether you are receiving value for money from our service because you have on-line access and can run reports on our internal systems.

Next steps

If you are serious about changing your IT support provider or just simply curious regarding pricing then please contact us or generate a quick quote.